Privacy Policy

At CurtiS and Curtis Roofing, we respect and value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services. By using our website or engaging with us in any way, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you engage with our services or visit our website. This may include:

• Personal Identification Information: This includes your name, phone number, email address, mailing address, and other contact details.
• Project Information: When you inquire about a roofing project, we may collect information about the type of service you need, your property details, and other project-related information.
• Payment Information: If you make a payment for our services, we may collect billing details and payment information. However, this data is processed securely by third-party payment processors.
• Website Usage Data: We may collect information about your interactions with our website, such as IP addresses, browser type, operating system, and pages visited. This data helps us analyze website traffic and improve the user experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information for the following purposes:

• To Provide Roofing Services: We use your personal information to respond to inquiries, schedule consultations, provide estimates, and deliver roofing services.
• To Communicate with You: We use your contact details to send you updates about your project, follow-up communications, promotional offers, or important information regarding your roofing services.
• To Process Payments: We use payment information to process transactions related to your roofing services. We ensure that all payment information is securely processed by third-party payment processors.
• To Improve Our Website: We may use website usage data to analyze website performance, improve content, and enhance the overall user experience.
• To Comply with Legal Obligations: We may use your information as necessary to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

At CurtiS and Curtis Roofing, we take the security of your personal information seriously. We employ a variety of physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption: Sensitive data, such as payment information, is encrypted during transmission to protect it from unauthorized access.
• Secure Servers: Our website and databases are hosted on secure servers with access controls to limit unauthorized access.
• Employee Training: Our team members are trained in data protection practices and are required to follow security protocols when handling personal information.
• Access Controls: Only authorized personnel have access to personal information for legitimate business purposes.

While we take steps to protect your personal information, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, but we are committed to ensuring your privacy.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business, process payments, or deliver our services (e.g., payment processors, contractors, or marketing agencies). These providers are contractually obligated to protect your information and use it only for the purpose of providing services on our behalf.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests such as subpoenas, court orders, or government investigations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before any such transfer occurs.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device that help us track your activity on our site. These technologies may be used to:

• Analyze Website Usage: We use cookies to track how visitors interact with our website, which pages are viewed, and how users navigate through the site. This information helps us improve website performance and user experience.
• Customize Content and Ads: We may use cookies to deliver personalized content and advertisements based on your preferences and browsing history.
• Remember Your Preferences: Cookies can store your preferences, such as language settings, to make your visits to our site more efficient and customized.

You have the option to disable cookies in your browser settings, although this may affect your ability to use some features of our website. Please note that we do not control third-party cookies or tracking technologies used by external partners (e.g., advertisers or analytics providers).

6. Third-Party Links

Our website may contain links to third-party websites for your convenience or additional information. These third-party sites are not operated by CurtiS and Curtis Roofing, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

7. Your Rights and Choices

You have certain rights regarding your personal information under applicable data protection laws. These rights may include:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information we have about you.
• Deletion: You can request that we delete your personal information, subject to any legal obligations that may require us to retain it.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
• Data Portability: You may request that we provide your personal information in a structured, commonly used format, if applicable.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request in accordance with applicable laws.

8. Children’s Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that we have collected personal information from your child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If any significant changes are made to this policy, we will notify you through our website or via email.